Please contact us for any questions or concerns.
Phone: 978-456-0035
Email: bodylinespilates@yahoo.com
Membership Termination
To terminate a 12 month membership at Bodylines, send an email to bodylinespilates@yahoo.com and write “Terminate Membership” in the subject. The email is date stamped and valid from the day and time Bodylines receives the email (Eastern Time). Termination must be before the next 12 month cycle would start or it is considered an early termination.
To terminate a 3 month membership at Bodylines, send an email to bodylinespilates@yahoo.com and write “Terminate Membership” in the subject. The email is date stamped and valid from the day and time Bodylines receives the email (Eastern Time). Termination must be before the next 3 month cycle would start or it is considered an early termination.
Early Membership Termination
Terminating before your membership is up will result in a processing fee. A few exceptions are allowed, injury/illness that would prevent you from returning or a move that is far away. Both require verification.
Early terminating a 12 month membership results in a $150 processing fee.
Early terminating a 3 month membership results in a $75 processing fee.
Credit Card failures
In the event of a failed credit card charge, you will be notified via email automatically. If you do not update your credit card or notify us to update the card information within two calendar days and the card is declined a second time, you will be charged a $10 late fee.
Sock Policy
For sanitary reasons, we ask all our clients to wear socks. Should you forget your socks, we have socks available for purchase at the studio.
For those classes requiring sneakers, we require that you change into your “clean” studio sneakers upon arrival.
Please silence cell phones during class
If you must bring your phone with you into the studio, please make sure you set it to silent or vibrate.
No heavy perfumes or cologne
Out of respect to those with chemical sensitivity, please refrain from wearing any heavily scented products to the studio.
Inclement weather policy
Due to the nature of New England Weather, our goal is to be a reliable business but not put our staff or clients in a compromising situation.
Cancelling:
- Any classes 5am- 8am. Decision will be made the night before by 9pm.
- Any classes 8:30 am+ will be decided 2 hours prior to the scheduled class time.
- Bodylines will be contacting you via email if there is a class cancellation due to inclement weather. Please update your email and cell/home phone information in MBO.
- In the event that there are electrical outages in the area. Please provide a cell phone number.
- You will NOT be charged for any cancelled classes that we, Bodylines Pilates, cancels due to inclement weather. You will be automatically ‘early’ cancelled in the system. If YOU choose to cancel in less than 12 hours in advance, you will be charged for that class. See cancellation policy about.
Parking
Bodylines clients are required to park in spots marked with an “F”. The spots along sides of the building are reserved for the patients of the Doctors office.
Attire
Anything you can move freely in is acceptable, but baggy clothing makes it harder for our instructors to see if your alignment is correct.
After class
Kindly wipe clean your mat/equipment and area for the next client. Instructors may ask you to help put props away. How did we do? We love Feedback!